PRIVACY POLICY
May 31, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
We process Personal Data based on one or more of the following legal grounds: Your consent, performance of a contract, compliance with legal obligations, protection of legitimate interests, or other lawful bases permitted under applicable law.
1. INTERPRETATION AND DEFINITIONS
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means the User's personal account on the Platform, created during registration and used to access the Services, digital materials, and other features made available by the Company.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application means the Company's online platform, including the Website, User Account, and any related software, tools, interfaces, content, and digital resources made available by the Company in connection with the Services.
Platform means the Website, the User Account area, and any related software, systems, digital tools, content, resources, and interfaces operated by the Company through which the Services and digital materials are made available to Users.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to MARXO MARKETING - FZCO, License Number: 86335, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Country refers to: United Arab Emirates.
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual.
We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service means the consulting, advisory, support, digital content, and related services provided by the Company through the Platform.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You (User) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. COLLECTING AND USING YOUR PERSONAL DATA
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
1. Email address
2. First name and last name
3. Phone number
4. Messenger and social media account
5. Photographic images
6. Banking details
7. Passport details (where required for the provision of specific Services or compliance with legal obligations)
8. Address
9. Other information provided by the User in the Telegram chat/ Company’s Website or Platform.
3. USAGE DATA
3.1 Usage Data is collected automatically when using the Service.
3.2 Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
3.3 When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
3.4 We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
4. USE OF YOUR PERSONAL DATA
4.1 The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
4.2 We may share Your Personal Data in the following situations:
1)
With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
2)
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
3)
With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
4)
With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
5)
With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
6)
With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.
5. RETENTION OF YOUR PERSONAL DATA
5.1 The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
5.2 Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:
Account Information: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.
Client Communications Data: correspondence, consultation records, inquiries, and communications relating to the Services: up to 24 months after completion or termination of the Services.
Usage Data: application usage statistics: up to 24 months to understand feature adoption and service improvements; server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes. Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.
5.3 We may retain Personal Data beyond the periods stated above for different reasons:
1) Legal obligation: We are required by law to retain specific data (e.g., financial records for tax authorities).
2) Legal claims: Data is necessary to establish, exercise, or defend legal claims.
3) Your explicit request: You ask Us to retain specific information.
4) Technical limitations: Data exists in backup systems that are scheduled for routine deletion.
5.4 You may request information about how long We will retain Your Personal Data by contacting Us.
5.5 When retention periods expire, We securely delete or anonymize Personal Data according to the following procedures:
1) Deletion: Personal Data is removed from Our systems and no longer actively processed.
2) Backup retention: Residual copies may remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
3) Anonymization: In some cases, We convert Personal Data into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics.
6. TRANSFER OF YOUR PERSONAL DATA
6.1 Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
6.2 Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
7. YOUR DATA PROTECTION RIGHTS
7.1 Subject to applicable law, You may have the right to:
- Request access to the Personal Data We hold about You;
- Request correction or updating of inaccurate or incomplete Personal Data;
- Request deletion of Your Personal Data;
- Request restriction of the processing of Your Personal Data in certain circumstances;
- Object to the processing of Your Personal Data where permitted by applicable law;
- Request the transfer of Your Personal Data in a structured, commonly used, and machine-readable format where applicable.
7.2 Our Service may provide You with the ability to access, update, correct, or delete certain information directly through Your Account settings.
7.3 You may exercise any of the rights described above by contacting Us using the contact details provided in this Privacy Policy. We will review and respond to verified requests without undue delay and, where reasonably practicable, within 30 days of receipt of the request.
7.4 Please note that We may retain, process, or refuse requests relating to certain Personal Data where such processing or retention is required by applicable law, necessary to comply with legal obligations, accounting or tax requirements, prevent fraud, protect the security and integrity of the Service, or establish, exercise, or defend legal claims.
7.5 Where permitted by applicable law, We may request additional information to verify Your identity before processing any request relating to Your Personal Data.
8. DISCLOSURE OF YOUR PERSONAL DATA
BUSINESS TRANSACTIONS
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
9. LAW ENFORCEMENT
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
10. OTHER LEGAL REQUIREMENTS
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
1) Comply with a legal obligation
2) Protect and defend the rights or property of the Company
3) Prevent or investigate possible wrongdoing in connection with the Service
4) Protect the personal safety of Users of the Service or the public
5) Protect against legal liability
11. SECURITY OF YOUR PERSONAL DATA
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
12. DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
13. USAGE, PERFORMANCE AND MISCELLANEOUS
We may use third-party Service Providers to maintain and improve our Service.
14. CHILDREN'S PRIVACY
14.1 Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
14.2 If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
15. LINKS TO OTHER WEBSITES OR SERVICES
15.1 Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
15.2 We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
16. CHANGES TO THIS PRIVACY POLICY
16.1 We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
16.2 We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
16.3 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
17. CONTACT US
If you have any questions about this Privacy Policy, You can contact us by email:
oojshi.ale@gmail.com MARXO MARKETING - FZCOLicense Number: 86335
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
oojshi.ale@gmail.com
+971 54 173 3828
http://marxomarketing.com/creative_marketing_anglCONSENT TO THE PROCESSING OF PERSONAL DATABy submitting a form on the Website, Platform, or otherwise providing my Personal Data to MARXO MARKETING - FZCO, License Number: 86335, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates (the "Company"), I expressly consent to the collection, use, storage, disclosure, transfer, and other processing of my Personal Data in accordance with the Company's Privacy Policy and applicable data protection laws.
I understand that the Personal Data processed by the Company may include:
- Email address;
- First name and last name;
- Phone number;
- Messenger and social media account information;
- Photographic images;
- Banking details;
- Passport details (where required for the provision of specific Services or compliance with legal obligations);
- Address;
- Any other information voluntarily provided by me through the Website, Platform, forms, communications, consultations, or other interactions with the Company.
The purposes of processing include:
- Providing and administering the Services;
- Communicating with me regarding inquiries, consultations, requests, and Services;
- Providing customer support;
- Delivering digital materials and related resources;
- Complying with legal and regulatory obligations;
- Maintaining records, resolving disputes, and protecting the Company's legal rights;
- Any other purposes described in the Privacy Policy.
I understand that my Personal Data may be processed using automated and non-automated means and may be stored in electronic systems, cloud services, databases, communication platforms, and other information systems used by the Company and its authorized service providers.
This consent shall remain valid for the period necessary to achieve the purposes described above, unless withdrawn earlier by me or unless a longer retention period is required or permitted by applicable law.
I understand that I may withdraw my consent or exercise my data protection rights at any time by contacting the Company using the contact details provided in the Privacy Policy. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
I confirm that I have read, understood, and agree to the Company's Privacy Policy.