Made on
Tilda
Enter a few details about your business and get a ready-to-use AI prompt that will create a 5-stage customer journey map: what your customers think, what they fear, and what content they need at every stage.
What Is a Customer Journey Map?
It's the journey a person takes from their first interaction with your brand to making a purchase: what they're thinking, what they're afraid of, and what they're looking for at each stage. Without this map, your content can miss the mark. You might be speaking to someone as if they're ready to buy when they haven't even realized they have a problem yet.
Where you can use it:
? Example Customer Journey Map
Nutritionist for women aged 35+. Product: a personalized nutrition plan.
Unaware of the Problem
She's scrolling through social media without connecting her fatigue to her diet. Content: a relatable everyday observation, without a direct sales pitch.
Starting to Notice a Problem
She notices weight fluctuations but assumes they're just part of getting older. Content: identify the pattern and help her understand what's happening without blaming herself.
Looking for Solutions
She's comparing diets and weight-loss programs. Content: share one practical tip she can try for free, without signing up for anything.
Comparing Your Offer with Alternatives
She's worried this might be "just another diet." Content: a client case study explaining what makes your approach different.
Ready to Buy
She needs one final reason to take action. Content: a client testimonial showing real results and available spots for the month.